All CoolerFridges products come with a standard one-year warranty from the date of purchase. This warranty covers manufacturing defects in materials and workmanship under normal use conditions. We stand behind the quality of our cooling systems and are committed to providing reliable after-sales support for every product we ship.
During the warranty period, we provide free replacement parts for any component that fails due to manufacturing defects. Our technical team will diagnose the issue and ship the necessary replacement parts to your location at no cost. For critical failures, we may arrange repair services or product replacement at our discretion.
The warranty does not cover damages or failures resulting from the following conditions:
Filing a warranty claim is straightforward. Follow these steps to get help as quickly as possible:
Reach out to your designated sales contact or email us at [email protected] with your order details.
Describe the issue and include clear photos or a short video showing the problem. This helps our team diagnose accurately.
Our engineering team reviews the information and determines whether the issue is covered under warranty.
If approved, we ship replacement parts free of charge. For complex issues, we may arrange a repair or product exchange.
If you have any questions about your warranty or need assistance with a claim, please contact us: